FAQ

How long will my order take to arrive?

To offer you the best prices and product selection, Logisc Wear works with multiple international suppliers.
For this reason, orders may be shipped from different locations.

Please allow up to 14โ€“36 business days for your order to arrive.
Delivery times may vary depending on your location, customs processing, and external factors beyond our control.


Can I track my order?

Yes. While tracking information may not always be provided automatically, tracking is available upon request.

If you would like to track your order, simply contact us at:

๐Ÿ“ง jaren.exstudents2025@student.ie.edu

and we will provide your tracking number if available.


What if I want to return an item?

You may return an item in accordance with our Returns & Refunds Policy.

Under European and Spanish consumer law, you have the right to withdraw from your purchase within 14 calendar daysof receiving your order, provided the item is unused and in its original condition and packaging.

For full details and return instructions, please contact us at:

๐Ÿ“ง jaren.exstudents2025@student.ie.edu


How can I get in touch if I have a problem with my order?

If you experience any issues with your order, our support team is here to help.

You can contact us at:

๐Ÿ“ง jaren.exstudents2025@student.ie.edu

We aim to respond as quickly as possible.


How can I pay for my order?

We accept the following payment methods:

  • Credit Cards
  • Debit Cards
  • Other secure online payment methods available at checkout

All payments are processed securely.


Will my order arrive all in one parcel?

Not always. As we work with multiple suppliers, your order may arrive in more than one parcel and on different days.
This helps us deliver your items as efficiently as possible.


How can I stay in the loop about special offers and deals?

To stay updated on new releases, special offers, and exclusive deals: